10/11/2023

Ohio Department of Medicaid’s Provider Network Management (PNM) to be the Official System of Record

Effective October 20, Next Generation Medicaid managed care organizations (MCO), the OhioRISE plan, and MyCareOhio plans must use provider data from Ohio Medicaid’s Provider Network Management (PNM) module as it is the official system of record.

The Ohio Department of Medicaid has provided this this slide deck to help providers prepare for this transition and avoid claim denials. 

For technical support or assistance, contact Medicaid’s Integrated Helpdesk (IHD) at 800-686-1516 and follow the prompts for Provider Enrollment (option 2, option 2) or email IHD@medicaid.ohio.gov. Representatives are available 8 a.m.-4:30 p.m. Eastern time Monday-Friday.